WANT YOUR QUESTION ANSWERED RIGHT NOW? CHECK OUT OUR FREQUENTLY ASKED QUESTIONS BELOW!
IMPORTANT: As a support staff, we are unable to answer any health-related questions. Please contact our presenters through their websites. If you do not have their website info, please use Google. You may also visit the Institute for Functional Medicine site to locate a practitioner in your area.
Before submitting your question or comment, please check out the Frequently Asked Questions below. If you don’t find what you’re looking for, complete the contact form at the bottom of the page and we’ll get back with you as soon as we can.
Q: Hey Sean, I cannot find my username and password for a product I purchased from your site. Can you send me that info, please?
A: Not a prob! Please click THIS LINK to head over to our password finder. Enter your name and email on the form and you will receive an automated email with your access info.
Our customer login site is https://jerf.customerhub.net.
Also, please be aware that it can take 10-15 minutes for our system to generate a password for you. If you just ordered a product and have not received your confirmation email, please give it a few more minutes.
NOTE: If your order was placed through PayPal, please be sure to check the email account associated with your PayPal account. It may be different from the account you typically use.
LOOKING FOR A PRACTITIONER
Q: Help, Sean! I’m looking for a local practitioner to help me or a family member address a health issue. How do I find someone who knows their stuff?
A: I may not know someone in your specific area, but there are a lot of practitioners who work at a distance via Skype and phone. Please visit The Institute for Functional Medicine to find a qualified practitioner in your area.
Q: Yo Sean, which health education courses do you recommend?
Q: Sean, have you ever done a podcast on “xyz” topic?
A: It’s possible. Please use the search bar in the right sidebar of this site to find what you’re looking for.